Shipping & Returns

Shipping and Returns

How Long Does It Take to Process An Order?
Please allow up to 3 to 5 business days for your order to be processed and shipped out to you. Successfully placed orders will receive an email confirmation with your order details.

Shipping Plants
We take special care to package each plant carefully, but we understand that things can go wrong once your order is shipped. This can lead to leaves becoming curled or bruised. This is normal and the plants will make a full recovery once they are exposed to proper light and water levels.

If you need any assistance with your order, please contact help@plantsofjoy.com. We will not be able to make changes to your order if it has already been shipped.

Delivery Standards

*All orders over $49.00 ship are free anywhere in the United States and to United States Territories.

Local pick-up and international shipping are not offered at this time.

Shipping Option

Estimated Delivery Time

Price

First Class Mail

1 – 3 days

$3.00 +  $0.50 per 1 oz

Priority Mail

1 – 3 days

$6.00 + $0.45 per 1 oz

Fed Ex Ground

1 – 5 days (3 – 7 days for AK and HI)

$6.00 + $0.30 per 1 oz

Refunds, Returns, and Exchanges
We accept returns up to 14 days after delivery, money back guaranteed, no questions asked.

In the event that your order was damaged in any way, please contact us as soon as possible at help@plantsofjoy.com with your order number and a photo of the item’s condition. We address these case-by-case but will try our best to work towards a satisfactory solution.

If you have any further questions, please don’t hesitate to contact us at help@plantsofjoy.com

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